The last word from InMotion is that the latest versions of Joomla are not compatible with the Apache software on the server - that is set up to support WordPress. This is going to be a very tough problem to resolve. If it would help for you to have admin access to one of the sites, let me know and I will provide it. I currently have Joomla Caching turned ON for both Asheville and Charleston. The results has always been either a Blank Page or a 500 Error.
There is no example of a PHP Error being raised with Debug turned ON. And, yep, I did clear both the Joomla and FF Cache before testing.Ĭharleston () is failing more consistently than Asheville (). 7.2 (old version) for Charleston, and tested.
And, it did not appear in the past with InMotion. But, the problem does not appear with WampServer nor with GoDaddy (thus far). Occasionally, both browsers will show the correct results.īrandon repeatedly said that the problem must be with Joomla. My Chrome Browser is showing '500' Errors instead. On my Firefox Browser I am getting Blank Pages. About 15-20 percent of the time the correct results is returned. I am seeing the issues on 3 different desktop computers at my location with both Firefox and Chrome. We increased the PHP Memory to 512M - no success.īandon was seeing the same issues at his location. How would the caching software be able to differentiate? However, I am not confident that such a statement if valid. He said that there is no caching layer for Joomla - only for WordPress. I spent about an hour on the phone today (Tues) with Brandon at InMotion. Path to Cache Folder: īug confirmed 2 April, 2021 at 8:30pm EST USA (GMT - 5).Ī copy of the website can be provided if needed (about 40 MB ,jpa file). It appears that Joomla caching is causing the Smart Search to return a Blank Page on rare occasions. In the above example, if Joomla Caching is turned OFF, then "Segway" will return 5 results as expected - the same as "segway". Smart Search will sometimes return a Blank Page if Joomla Caching is turned ON.Ĭorrect results has always been seen when Joomla Caching is turned OFF. Returns a BLANK PAGE (BUG!) System information (as much as possible) Then, enter "Segway" into the Search Box.